We offer free delivery on all of our full priced items within mainland UK.
We will deliver goods ordered by you as soon as possible to the address you give us for delivery, but in any event within 3-5 working days of your order. However we reserve the Right not to make deliveries outside the United Kingdom unless our ordering form provides that facility.
We DO NOT deliver to KW,BT, IV postcodes and certain areas in Scotland like Highlands, Isles, Outlying areas & Central Scotland may not be covered.
Please note additional charges apply to the following postcodes :- (Scottish Higlands) AB10-56 , IV1-36,63 ,PA21-4, PH18-40 , PH49-50 , KW1-14. (Northern Ireland)
We deliver ALL side by side & large fridge freezers, cookers, washing machines, dishwashers & brown goods to the ground level doorstep-door-stairs or the gate of the building. If goods are required to be delivered inside your premises (this is for ground floor only), this will be at the drivers discretion and judgement to take the item inside or up and down stairs. PLEASE NOTE: This will be at the customer's own risk and we shall not be liable for any damages that may occur to goods or your property. Same policy also applies to collections.
Upon receipt of your order you will be asked to sign for the goods received in good condition. If the package does not appear to be in good condition then please refuse the delivery. If you are unable to check the contents of your delivery at the point of delivery then please sign for the parcel as "UNCHECKED". Failure to do so may affect any warranty claims that you make thereafter.
If the goods we deliver are not what you ordered or are damaged or defective or the delivery is of an incorrect quantity, we shall have no liability to you unless you notify us in writing, at our contact address, of the problem within 5 working days of the delivery of the goods in question.
If you do not receive goods ordered by you within 3-5 days of the date on which you ordered them, we shall have no liability to you unless you notify us in writing at our contact address of the problem within 5 days from the date on which you ordered the goods.